Terms and Conditions of Enrolment and Attendance at Marquis Transformative Education
Yearly Course Program Enrolment Definition
Yearly Course Program enrolments are the commitment to enrol with Marquis Education for the full school year broken down into x4 terms of 10-weeks of tuition. To achieve maximum results Marquis Education course programs have been designed to guide and nurture talent over the course of a year. The commitment to Marquis course programs from Year 6 to Year 12 build year on year to guide students to HSC exam success. All marquis Programs adequately prepare students to enter exams with confidence to achieve their personal best results.
We work to ensure that both parents and students achieve a return on invested time and money spent working with our educators, learning in-centre and online, supported by an academic management program that reports weekly on homework and termly on progress.
Payment Term and Conditions
- Trail Lessons, Yearly, Termly and Holiday Program payments can be made via online via Marquis website and via direct bank transfer. All payments are due and payable prior to the term or course program commencing.
- A $30 (inc GST) fee will be charged as a once only fee to set students up with their own Marquis email, and to set up the student within our online education system to provide access to Marquis Education’s online portal. This payment must be made at the time of enrolment.
- The yearly and term fees, one-off enrolment fees and fees for additional programs and services including School Holiday Programs will not be refunded under any circumstances
- Students and parents much provide two clear weeks’ notice if the student wishes to discontinue tuition. Unless we receive notification for termination of a Termly enrolment, the student will automatically be enrolled for the following Term course and will be charged the full fee as we reserve a seat on the class for the student in advance and cannot fill this seat without adequate notice.
- From time to time, there may be special (promotional) offers. Each of our special offers will have its own specific ‘Terms and Conditions’. You must refer to the respective terms and conditions before accepting the offer. Any special offers cannot be used in conjunction with any other offers or discounts and cannot be redeemed as cash. Promotions cannot be stacked.
- All Customer records and account details will be kept private and confidential to be disclosed only at your request or at the request of the Financial Institution in connection with a claim made to correct investigate an alleged incorrect or wrongful debit or otherwise as required by law.
Student’s code of conduct
- Student must attend ALL scheduled lessons. To permanently change the frequency of, or time set for scheduled lessons, early notice is required. Please note, lessons run throughout the school term, regardless of public holidays, to ensure that we cover all aspects of the NSW NESA Curriculum.
- Student must treat other fellow students at staff at Marquis with respect
- The student’s personal property is not insured by Marquis, Marquis will not accept responsibility for any loss or damage.
- Students will be liable for costs incurred by a student intentionally damaging Marquis property
- Students must only attend a maximum of 2 make-up lesson per term.Remember that our normal week begins on a Monday and ends on a Sunday so the make-up class must be attended in the same week as the normal class. Please notify by either calling or emailing us to book in a make-up lesson. If no lesson is attended that week, we’ll email the through the materials for that week.
- Students must maintain a portfolio of all tutoring materials, marked homework tasks and glossary documents. All students will be provided with a yellow EMA folder, and it’s their responsibility to take care of it, as a replacement folder will cost $10.
- To accept that every student’s lesson at the tuition centre is as important as another’s. As such interruptions within scheduled lesson time cannot occur. Any parental concerns must be addressed before or after the lesson or through appointments with the teacher, either face to face or by phone.
- Please look after your issued course booklets carefully as they take a substantial amount of time, resources, and effort to prepare. Owing to this, any lost or damaged course material will incur a compulsory $100 replacement fee per term/module.
- To notify us of absences over an extended period of time due to trips, major illnesses, etc.
- Students who are enrolled in a course at Marquis will receive their weekly booklets when attending their scheduled weekly lesson.
- Students who do not continue with the full-term commitment will not receive the remaining weekly booklets and will also not get refund for the remaining of the term.
- Marquis resources are exclusive to Marquis students who are enrolled in the course and are not available for purchase separately.
- Senior students (Y10, 11 and 12) who are enrolled in our Termly programs can enrol for these services.
- Termly students must pay for these additional services in addition to Termly Enrolment. They are not included in the Termly course
Online Marking Service
- Senior students can sign up for the online marking service if they have already enrolled for our English termly program.
- Please understand that the fee for online marking service will not be adjusted according the student’s use. It is the student’s responsibility to ensure that they are making full use of the service provided.
- Students must understand that it will take 2-3 days to receive feedback for their submission. It is the students’ responsibility to manage their time and ensure they submit their draft well before an assessment task.
- Senior students can only book in individual lessons once every 2 weeks. These booking can be made by calling the student services team and notifying them of your preferred time and date, which will then be provided if only they are available.
- Payment for each individual lesson must be made before they attend.
- To provide at least 24 hours’ notice if you wish to change to reschedule or cancel an individual lesson. If lesser notice is provided, then payment is still required for the booked time.
Holiday Course Program Intensives
- Termly students must pay for School Holiday Programs in addition to Termly Enrolment. They are not included in the Termly course
- Students can attend both the Termly course program and the Holiday Program if they desire.
- Holiday program enrolment and selection is dependent on class availability in each centre and Mentor availability.
- If a student does not attend a booked Fast Forward or MMP (Holiday Program) class, they will not be refunded any payments made for that Holiday Program unless they have provided sufficient notice in advance (14 working days) in writing advising of extraordinary circumstances.
- Students are required to complete and submit all homework weekly. Homework submission will be monitored by Marquis Education Mentors and the Marquis Education Student Services Team. If students do not submit homework for more than 2 consecutive weeks parents will be contacted to discuss.
- Students must present their homework in the following manner:
- All homework tasks must be handwritten (unless specified otherwise) as this well help aid students in writing neater and faster for their exams
- All sheets must be stapled together
- The following details must be clearly written at the top of each homework task: full name in top right-hand corner, question number and task detail on the top left side. See the example below,
Question 1: Context Report
If homework is not presented in the above manner, then it will not be marked.
- Students must present the teacher with copies (electronic or otherwise) of all assessments and/or evaluation tasks, as well as feedback from teachers. This will enable the teacher to address all areas of concern, and comparatively focus on improving the student’s rank and level of education.
- To ensure that all homework is in no way falsified or copied from another source
- To undertake homework tasks and research responsibly and with honesty and integrity
- To acknowledge appropriately the work of others, when required
What is Plagiarism?
Plagiarism is taking and using another person's ideas and or manner of expressing them and to pass them off as your own by failing to give appropriate acknowledgment. This includes material sourced from the internet, staff, other students, and from published and unpublished works.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which includes:
If a student is caught plagiarising, then the penalties applied will depend on the seriousness of the offence and whether the student has been counselled before. These may include:
- The work not being assessed
- A zero grade for the unit
- And if this issue is prolonged, then exclusion from the academy
- To agree to the setup of a personal user account for Google Classroom
- Student must understand that Google Classroom will not be used for posting an assignment and expecting it to be marked straight away (you can post brief questions pertaining to tutoring work)
- To respect the copyright of any online EMA material
- NO EMAIL POLICY – no email correspondence is to occur. If a student needs help before an assessment, then they can bring in their work to discuss with the teacher within class time.
External Examination Results
- Marquis Education requests that its students provide school exam results, HSC results, photographs and ATAR by phone or email when requested from either a HSC Consultant or Academic team member.
- Marquis Education reserves the right to advertise names, results and photographs for promotional purposes, but will remove them at the request of the student, parent or guardian
- We collect and use the information for purposes including:
- To contact and communicate with you;
- To process payments;
- For internal record keeping;
- For market including direct marketing;
- To run competitions or offer additional benefits to you;
- To send you promotional information about third parties that we think may be of interest to you; and
- For data analytics purposes.
- All bank account and credit card particulars will be encrypted and stored in our system for the purpose of processing payments through our third-party provider. We adhere to PCI Security Standards Council standards when handling payment information. We have processes in place to ensure the security of your personal information, including encryption of data when it is transferred to our service providers and limitations on access to personal information within our organisation. We do not retain or store CVV numbers.
Disclosure of personal information to third parties
- We may disclose personal information to:
- Credit reporting agencies, courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;
- Courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- Third parties, including agents or contractors, who assist us in providing information, products, services or direct marketing to you. These may include parties located, or that stored data, outside of Australia; and
- Third parties to collect and process data including Google Analytics or other relevant business. These also may include parties located, or that store data, outside of Australia.
Academic Integrity Policy
- To ensure that no EMA material (physical booklets, handouts, online documents) is distributed or published elsewhere
- To understand that any films provided by EMA are to be used for educational purposes and are not to be circulated elsewhere
- Marquis Education Resources are copyright. This also includes all online materials. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised, without the permission of Marquis.
- Students and Parents:
- Make an adaptation;
- Sell or resell;
- Distribute, give or provide access to (including distribution usernames and passwords);
- Communicate (which includes causing electronic transmission such as broadcasts, and making available online); or
- Claim attribution of ownership of,
Marquis Education Resources
- Breach of the Copyright Act 1968 will result immediate termination of enrolment and in legal proceedings.